1. SHIPPING COVERAGE
FLOSAP INC ships products within the United States and to select international destinations. If your country is not available at checkout, please contact us for a custom quote.
2. PROCESSING TIME
Orders are typically processed within 1–2 business days after payment confirmation. Custom or configured items may require additional time.
3. DELIVERY TIME
Estimated delivery times:
USA (Standard): 3–7 business days
USA (Express): 1–3 business days
International: 7–14 business days (varies by location)
Please note: Shipping times may vary during holidays or due to carrier delays.
4. SHIPPING COSTS
Shipping rates are calculated at checkout based on your location and selected delivery method. Some orders may qualify for free shipping (see promo conditions if applicable).
5. ORDER TRACKING
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your package directly on the carrier’s website.
6. DAMAGED OR LOST ITEMS
If your order arrives damaged or is lost in transit, contact us immediately at info@flosap.com. Please include your order number and photos if applicable. We’ll work with the carrier to resolve the issue.
7. CUSTOMS & IMPORT FEES (INTERNATIONAL ONLY)
International orders may be subject to customs duties or taxes, which are the responsibility of the recipient. FLOSAP INC is not responsible for delays caused by customs.
8. CONTACT
For any questions regarding shipping or delivery, contact:
📧 info@flosap.com
🏢 FLOSAP INC, 1314 V St, Sacramento, CA 95818